一、 Pre sales service：

　　Warmly accept customer consultation, series products in detail specifications, performance characteristics and technical advantages of customer requirements send catalogue and related information.

　　二、 Sale service：

　　To provide users with the most professional, economic and reasonable configuration of the application. If the user has special needs, can provide the product prototype and the door according to the use of the design and configuration of the application environment.

　　三、 after-sale service：

　　1.Users from the date of the equipment can enjoy one year warranty. In the warranty period, due to product quality problems caused by parts of the damaged or machine failure, can be replaced or repaired free of charge. The warranty period and outside parts appear because of the content of warranty notice "third terms of damage or failures in the replacement and repair, only charge the cost of spare parts, do not charge time charge.

　　2.The maintenance of product quality problems, such as in three months with zero parts damaged or fault free replacement or repair.

　　3.Unified national customer service hotline: 400-026-2698 by the person responsible for consultation, complaints and ready to accept the user's request.

　　4.Product service center is located in the urban area, after receiving the repair of telephone users, within 24 hours of response and arrange the service; other areas please users will be sent to the machine fault or shipped to service center, service center receives the machine failure within a week repair sent back to the customer.

　　5.Regularly arrange technical staff to take the initiative to come to the door for user services, to understand the use of the machine operation, and to cooperate with the user to maintain the machine.

　　四、 Warranty notice：

　　一、The user with the warranty card and purchase B documents (copy of valid) can enjoy from the purchase date of the warranty service for one year. In the warranty period, because the accessories product quality problems caused by damage or malfunction, can be a free replacement or repair.

　　二、Warranty period, if the following circumstances, can not enjoy the warranty service：

　　1.Damage or failure caused by installation, use or improper storage of the user;

　　2.The damage or failure caused by a non authorized unit or user to disassemble and repair by itself;

　　3.Damage or failure caused by force majeure (e.g. floods, fires, lightning, earthquakes, etc.);

　　4.No warranty for the purchase and purchase documents, documents and product inconsistent or altered。

　　三、In addition to the warranty period and the "warranty notice" second items caused by the contents of the parts of the damage or failure, replacement or repair are required to charge。

　　四、The maintenance of product quality problems, such as three months with zero parts damaged or fault free replacement and repair。